Reception and enquiries

Reception and enquiries

How can we help you?

Can’t find what you’re looking for?

Treatment Room

Treatment Room

Let’s see what we can do…

Get immediate help with minor illnesses and injuries:

A to Z of Health

Pharmacists can also advise on minor illnesses and injuries:

Alternatively you can visit your nearest Minor Injury Unit:

Manchester Royal Infirmary
Oxford Road
Greater Manchester
M13 9WL
Tel: 0161 276 1234
City Health Centre
Second Floor (Boots)
32 Market Street
Lancashire M1 1PL
Tel: 0161 839 6227
Altrincham Hospital
Railway Street
WA14 2RE
Tel: 0161 413 7705
Monday – Friday: 08:00-20:00, Saturday – Sunday: 10:00-18:00

For local health information, help and support visit

If you wish to get advice or see a Nurse or Doctor, please visit our Consulting Room.

Consulting room

Consulting room

How can we help you?

For Forms, Medicals, Test results and Certificates please visit Reception.

For Health reviews, including Asthma reviews and Smoking cessation please visit our Health Review and Assessment Clinic.

Visit NHS 111 online

NHS 111

Call 111 at any time, 24 hours a day. You will speak to NHS professional staff who will help guide you on any medical issue.
Visit NHS 111 online:
Get fast help from a Pharmacist with various conditions such as minor cuts, sprains, aches, colds, headaches, rashes, cystitis.

Visit a Pharmacist

  • No appointment necessary
  • Many pharmacists have a confidential area
  • Open till late and at weekends
Get help from an Optician with various conditions such as red eyes or eyelids, discharge from or watering of the eye, Irritation and inflammation of eyes or eyelids, dry eyes and Stye.

The Manchester Red Eye Service

  • Walk-in assessment and treatment for red, sore or itchy eyes through your local optometrist
  • Free service available to all patients over the age of 12 years who are registered with a Manchester GP
  • provides a patient experiencing recently occurring red eye conditions with appropriate treatment closer to home or work.
See a Dentist for toothache and urgent dental problems

Visit a Dentist

See a Nurse for conditions such as vaccinations, sexual health, contraception, blood pressure checks, health reviews, wound management, cervical screening and lifestyle advice.

Contact a Nurse

Book an appointment on the phone0161 226 7615
Get medical advice and treatment from a Doctor.

Contact a Doctor

Book an appointment on the phone0161 226 7615

COVID-19 Support Room

COVID-19 Support Room

How can we help you?

If you think you might have coronavirus or you’ve been in close contact with someone who has it visit NHS 111 online coronavirus service for advice.

Well-being while staying at home

Taking care of your mind as well as your body is really important while staying at home because of coronavirus (COVID-19).

Visit NHS Every Mind Matters for advice, practice advice and support groups.

If you cannot wait to see a doctor and feel unable to cope or keep yourself safe, it’s important to get support.

Get urgent support now.

Keeping Active

To stay fit and healthy whilst at home, try the NHS Home workout videos.

Advice for patients with pre-existing conditions

Advice for Vulnerable Patients


Advice for Parents

Wellbeing Centre

Wellbeing Centre

Let’s see what we can do…


Carers Week

Manchester Carers Network have organised some virtual free workshops for carers during Carers week. If you would like to find out about Carers Week or about how Manchester Carers Network can support carers, you can book online using the Eventbrite links below or call on 0161 834 6069 option 2, or email

Moving & Handling – Monday, 8th June 13:00- 14:30

Nutrition – Tuesday, 9th June 10:00 – 12:00

Modern Meditation – Wednesday, 10 June 2020 14:00 – 15:30

Being a Carer – Thursday 11th June 10:00 – 12:00

Carer Groups

For support available within your local area.


Telephone: 0300 123 1053

Carer Groups in your area leaflet


MK Support Group

Our improving Quality of Life Project (IQL) is our newest local service, providing financial and emotional support for people with MS in Bolton, Manchester and Salford.

View our leaflet.

Manchester Carers

A community network of young professionals and older neighbours hanging out and helping one another in our rapidly changing city.


Carers and confidentiality guide

This guide is to help our service users, their carers and staff understand information sharing and confidentiality between each other.

View the guide.

Carers Assessments

Your guide to getting care and support.

View the guide.

Community Treatment Orders (CTOs)

This factsheet gives information about community treatment orders(CTO). It explains how your CTO is made and what your rights are. It explains how you can challenge your CTO if you do not agree with it.

View the factsheet.

Lasting Power of Attorney

Advice for carers, family and friends.

View the leaflet.

Looking after someone

Information for carers, family and friends of service users.

Manchester Carers Centre

Providing free community services for carers in Manchester including advice and support, practical help, community drop-ins, social activities and access to grants and training.

Telephone: 01612 727 270



Child Health

Vaccinations and Immunisations

One of the best ways to protect your baby against diseases like measles, rubella, tetanus and meningitis is through immunisation. Your baby needs their first injections at eight weeks, then 12 weeks, 16 weeks and one year.


Help & Support Manchester - Children & Families

Find information on national and local organisations, services and activities for families, children and young people and the practitioners supporting them. This includes details of childcare providers (Childminders, Day Nurseries, Playgroups, etc) in Manchester.


Help & Support Manchester - Early Help

Effective Early Help is essential to improve the life chances of Manchester’s children, young people and their families. The aim of the Manchester Early Help Service is to build capacity in communities that will prevent crime, support education and enterprise, and keep children, young people and their families healthy and safe. We aim to do this by working with other agencies and directly with people from local communities.


Childhood illness visual guide

Use this visual guide to help you identify common conditions and illnesses that may affect your child. Includes conditions such as measles, slapped cheek syndrome, chicken pox and warts.


Chronic Pain

10 ways to reduce pain

Whether your pain has just come on or you’ve lived with it for years, these tried and tested self-help steps can bring you relief.


Pain Toolkit - Living with Pain in Manchester

Living with Pain in Manchester has been developed from the Pain Toolkit, a simple information booklet that provides you with handy tips and skills to support you along the way to managing your pain.


Community Groups

Health Walks for Diabetes

Improve your diabetes, boost your energy, meet new people and reduce stress.

View our poster to find out more.

Walking Cricket

Free of charge, every Tuesday from 11:30-13:00.

Find out more.

Social Prescribing

Those who could benefit from social prescribing include people with mild or long-term mental health problems, vulnerable groups, people who are socially isolated, and those who frequently attend either primary or secondary health care; leading to positive health and wellbeing.

Please download our Social Prescribing leaflet.

Blame and Belonging

Interactive drama performance – this is a free event.

Find out more 

WoW Cancer Support Group

Women only Wednesdays.

View our leaflet to find out the schedule.

CanSurvive UK Talk and Thrive

For people living with, after or affected by cancer.

View our leaflet to find out more. 

MOT Cancer Support Group

Men Only Thursdays.

View our leaflet to see the schedule.

CanSurvive UK

Have you or anyone else close to you been affected by cancer? Would you like to meet with other people in similar circumstances?

View our leaflet to find out more.

Community Events Calender - PlaceCal

View Community Events such as coffee mornings, sewing groups, computer classes and gardening groups in Hulme and Moss Side.


Hulme Community Garden Centre

A volunteer and education hub promoting horticultural and sustainability issues.



Coronavirus and living with a lung condition

British Lung Foundation: The UK’s lung charity Help us offer advice and support to everyone who needs us. As a charity, British Lung Foundation provides free health advice to millions of people through our website and our specialist helpline – a team dedicated to offering life-changing advice over the phone.



My Diabetes My Way

Through their website, you can register to gain secure access to your diabetes-related health records and receive tailored advice and information created by NHS experts in diabetes. You can also access lots of information about diabetes, from videos, leaflets and eLearning courses, to help you understand more about your diabetes and increase your confidence in how to manage it.




Domestic Abuse

Domestic Abuse Aware Practice

The staff in your GP practice are trained to ask about domestic abuse and specialist workers are available to support you. Your practice is an ‘IRIS’ practice. You can talk to doctors, nurses and other staff working here if you are being hurt or controlled by your current or ex-partner, are afraid of someone at home or a member of your family. The IRIS service is for all GP patients and staff, both women and men, aged 16 or over, whatever age, gender, sexuality, ethnicity or background. IRIS’s oldest patient so far is 87.

Social isolation can increase stress at home, impacting on you and your family’s well-being. Your GP practice is here to help you.

Please contact your GP or the Practice Nurse for help and advice. They will refer you to the IRIS worker, the ‘IRIS Advocate Educator’.

IRIS Office: 0161 820 8416. Lines are open 09:00 – 16:30

In an emergency call the Police on 999.

Manchester Women’s Aid

For advice on how to cover your tracks on-line go to:

Telephone: 0161 660 7999

National DA Helpline

This is a 24 hour National domestic abuse helpline.

Telephone: 0800 2000 247 


Silent Solutions Police

In an emergency call 999 for the police. If you cannot safely speak to the operator to ask for the Police, stay on the line and the call will be forwarded to an operating system. Press 55 to be transferred to the local police force as an emergency.

Telephone: 999 wait, then press 55.

Bright Sky

Bright Sky is a free to download mobile app providing support and information to anyone who may be in an abusive relationship, or those concerned about someone they know. Available in four languages: English, Urdu, Punjabi and Polish.


Coronavirus (COVID-19) and Abuse

Government support for anyone who feels they are at risk of abuse:


Other Resources

Greater Manchester Domestic Abuse Helpline0161 636 7525 

Manchester Women’s Aid0161 660 7999 

LGBT Domestic Violence Helpline0300 999 5428 

Saheli Asian Women’s Project0161 945 4187 

Community Helpline Language Service (Urdu and Punjabi) – 0161 636 7525 

Greater Manchester End The Fear –

Manchester Social Care (for adults and children)0161 234 5001 

SafeLives (a UK-wide charity has further advice and support on COVID 19 and domestic abuse) – 

Surviving Economic Abuse share information on abuse and economic resources. There is a page specific to COVID 19 Outbreak at www.survivingeconomicabuse/resources .

Respect Phoneline

The Respect Phoneline is a confidential national helpline, email, webchat service for perpetrators of domestic abuse looking for help to stop. They help male and female perpetrators in heterosexual or same sex relationships. Partners or ex-partners of perpetrators, as well as family and friends, are welcome to get in touch for information, advice and support.

If you are concerned about your behaviour and feel you may be about to hurt someone please contact:


Telephone: 0808 802 4040

Talk Listen Change

Talk Listen Change (TLC) are the local provider of perpetrator behaviour change programmes in Manchester.

Telephone: 0161 872 1100



Domestic Violence Aware Practice

If you are being hurt by someone in your family, are afraid of someone at home or are in a violent relationship you can talk to doctors, nurses and other staff working here, in private.

Contact Bernice O’Brien

Telephone: 07889 538942

Help & Support Manchester - Domestic Abuse

Find information and links to useful websites and services offering support on domestic abuse.


National Domestic Violence Helpline

The Freephone 24 Hour National Domestic Violence Helpline, run in partnership between Women’s Aid and Refuge, is a national service for women experiencing domestic violence, their family, friends, colleagues and others calling on their behalf.

The Helpline can give support, help and information over the telephone, wherever the caller might be in the country. The Helpline is staffed 24 hours a day by fully trained female helpline support workers and volunteers. All calls are completely confidential. Translation facilities for callers whose first language is not English, and a service for callers who are deaf or hard of hearing are available.

Telephone: 0808 2000 247

Freedom Charity - Forced Marriage unit

Forced Marriage is a crime.

If you are affected by the issues of Forced Marriage, or you know someone that is, the Freedom Charity can help.

Forced Marriage

Telephone: 0207 008 0151


Freedom Charity

Telephone: 0845 607 0133


Manchester Womens Aid

Manchester Women’s Aid is an independent charity providing a range of services for women and children affected by domestic and sexual violence. We aim to provide excellence in all our services, placing women and children who use our refuge and community based services at the heart of the organisation.

Telephone: 0161 660 7999


Respect Phoneline

Are you worried about your behaviour towards your partner? Have you been violent or abusive?

For information and advice to help you stop call the Respect Phoneline:

Telephone: 0808 802 4040



Victim Support

If you’ve been affected by domestic and/or sexual violence call your local victim care team in Manchester. Lines are open Monday to Friday, 9am-7pm and Saturday 9am-5pm.

Telephone: 0330 303 0162 or 0161 200 1950


Drugs and Alcohol

Alcoholics Anonymous

Alcoholics Anonymous (AA) is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking.

Telephone: 0800 917 7650



CGL Manchester

CGL Manchester is a recovery focused service, committed to supporting people to achieve goals and become drug free; they are aware this can take different routes and timescales for people.

Telephone: 0161 945 8772


Manchester Integrated Drug & Alcohol Service (MIDAS)

Their services include assessment, information and advice, treatment and referral, and are designed to meet the needs of service users who use drugs and alcohol.


Young People's Space

Offering a space to talk to someone about drugs and alcohol issues.

Are you interested in getting involved with activities?

Telephone: 0161 839 2054

Visit: 101-103 Oldham Street, Manchester, M4 1LW

Follow: @Eclypse_YP

Talk to Frank

If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.

Telephone: 0300 123 6600

Text: 82111




If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.

Telephone: 0300 123 1110

More tools and apps

National Call and Recall Service for flu vaccinations

The NHS Immunisation Management Service operates the National Call and Recall Service for the flu vaccination programme on behalf of NHS England and NHS Improvement.

In addition to initial contact via letters and emails/SMS, it is making approximately 1.3 million follow-up telephone calls to eligible individuals reminding them to book a flu vaccination. If you are contacted by the NHS Immunisation Management Service this is a legitimate service and not a fraudulent organisation.

General Health


If you or someone you know has been diagnosed with cancer, Macmillan can help. Find out what to expect, get information, practical advice and support, hear from experts and read about other people’s experiences.

Telephone: 0808 808 00 00


Expert Patients Programme

Expert Patients Programme is a free NHS Service to support people to manage their long term health conditions.

If you would like to learn helpful tips to control your symptoms and feel more in control and positive, please contact us. The programme consists of 6 weekly sessions for two-and-a-half hours at local venues across Manchester.

It is also helpful for carers of people who live with long term conditions 

Telephone: 0161 371 2105  


One You - Apps

Browse the apps that have been made to help you!


Citizens Advice Manchester

Our patients can now use the Citizens Advice Phone located to reception. Lines are open 9.30am – 5pm Monday to Friday. Patients calling outside of these hours are welcome to leave a message with their name and number to request a callback.

Telephone: 0161 226 7615

Manchester Citizens Advice Bureau

They offer free, confidential, impartial and independent advice and information on a wide range of subjects.

Telephone: 03444 111 222



Get active in Manchester.



Street Support

Get local advice, support and help and if you have have recently been made homeless get emergency advice.





Moved to the UK: Get up-to-date with your vaccinations

Please read the leaflet for information on immunisations:

Leaflet: Coming to the UK: Migrant Vaccinations Leaflet


Sexual Health for Gay and Bisexual Men

An NHS page providing information and advice on sexual health for gay and bisexual men.


Know your rights at your GP Surgery

View information from the Proud Trust about your rights at your GP Surgery.


LGBT Foundation - Test Regularly

Find information on sexual health screening clinics in Manchester and advice on when and how to have a HIV test.

Telephone: 0345 3 30 30 30


Mental Health

Mental Health Mood Buster

In these challenging times, we sometimes need a bit of help – here’s a link to a fantastic mental health and wellbeing hub that will point you in the right direction:


Sow the City

Sow the City want to build a healthier city where everyone can grow their own food. Somewhere that’s full of beans. The kind of city you want to live in.

Telephone: 0161 465 6954



Every Mind Matters

Having good mental health helps us relax more, achieve more and enjoy our lives more. There are simple things we can all do to look after our mental health and wellbeing.


For Your Body

Being healthier is not just about doing the right thing – it’s about making changes to fit your lifestyle and make you feel good.


Mental Health & Wellbeing Resources during COVID-19

Infectious disease outbreaks, like the current Covid-19 one, can be scary and can affect our mental health. While it is important to stay informed, there are also many things we can do to support and manage our wellbeing during such times. This section of the website contains some of the freely accessible resources available for anyone to use.


Buzz Manchester

Buzz is the new Health & Wellbeing Service for people and communities in Manchester.


More services for other local communities

Heads Up

Back on Track is a Manchester charity that supports disadvantaged people through education, training, work experience, volunteering – helping them move on from problems in their past towards a meaningful and fulfilled life. Working with people who are going through a process of recovery or rehabilitation, because of problems with alcohol or drugs, offending, homelessness and/or mental health.


Talking Therapies

Provides a range of Talking Therapies that can help you work out how to deal with negative thoughts and feelings and make positive changes to your life.

Telephone: 0161 226 3871



Manchester Mind

Information and Support for all mental health issues.

Telephone: 0161 769 5732


Living Life to The Full

Free online courses are available covering low mood and stress and all of the common linked problems this causes. Work out why you feel as you do, how to tackle problems, build confidence, get going again, feel happier, stay calm, tackle upsetting thinking and more. Try one of the sample sessions now.


More services for young people

South Manchester Healthy Living Network (SMHLN)

SMHLN covers areas of south Manchester. It offers a range of wellbeing services.

Telephone: 0161 217 3667


Zest covers areas of north and east Manchester. It offer a range of wellbeing services.

Telephone: 0161 234 3715



Self-Help Leaflets

There are a number of self help leaflets available to download from the NHS.



Rethink provide expert, accredited advice and information to everyone affected by mental health problems.

Telephone: 0300 5000 927




Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal. Call Samaritans free, 24 hours a day 365 days a year.

Telephone: 116 123



Action for Happiness

The Action for Happiness vision is a happier world, with fewer people suffering with mental health problems and more people feeling good, functioning well and helping others.

There is an 8 week course called ‘Exploring What Matters’ that gives you the chance to meet friendly, like-minded people and find simple ways to make yourself and others happier.





MFT Maternity Services

MFT have been at the forefront at maternity and midwifery care for more than 50 years. Today, around 360 women give birth at MFT each month.

Telephone:  0161 291 2942



Withington/ Wythenshaw Hospital Maternity Services

Manchester University NHS Foundation Trust (MFT) was formed on 1st October 2017 following the merger of Central Manchester University Hospitals NHS Foundation Trust (CMFT) and University Hospital of South Manchester NHS Foundation Trust (UHSM).


Saint Mary's Hospital Maternity Services

Saint Mary’s Hospital provides full maternity care for women including pre-conceptual counselling, antenatal care, delivery and postnatal care.


Baby Buddy App

Baby Buddy is an award winning mobile phone app for new parents and parents-to-be, created by mums, doctors and midwives.

Download from:

Download from:

Sexual Health

MASH: Manchester on Street Health

We’re a charity that provides free and confidential support for women who are sex working in Greater Manchester.

Telephone: 0161 273 4555

Freephone: 0800 183 0499




The Northern Sexual Health, Contraception & HIV Service

Providing integrated sexual and reproductive health services across the city of Manchester, and also for the boroughs of Stockport, Tameside and Trafford.
Offers routine, intermediate and specialist sexual and reproductive health provision including the testing and treatment of sexually transmitted infections, contraception and emergency contraception.


LGBT Foundation - Test Regularly

Find information on sexual health screening clinics in Manchester and advice on when and how to have a HIV test.

Telephone: 0345 3 30 30 30


Hepatitis B- Public Health England

Are you having casual sex or having sex with multiple partners? You are at risk of hepatitis B, protect yourself with a free vaccine available from sexual health clinics.


Sexual Health Help Line

The Family Planning Association Sexual health help line can give you confidential information and advice

Telephone: 0845 122 8690

Family Planning Association

They are a sexual health charity. They give straightforward information and support on sexual health, sex and relationships to everyone in the UK.

Telephone: 0300 123 7123



Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year.


Stop Smoking

GM Health Hub

Talk to a trained adviser, or find help to quit near you.


Stop Smoking Manchester

This service helps people to stop smoking. It offers free NHS support and advice.

Telephone: 0161 205 5998


More tools and apps

Smokefree NHS

Millions have used Smokefree support to help them stop smoking. Choose from an app, email, SMS and face-to-face guidance.


Termination of Pregnancy

NUPAS: National Unplanned Pregnancy Advisory Service

NUPAS has been contracted by NHS Manchester CCG to provide free:

  • Pregnancy testing
  • Pregnancy counselling
  • Abortion advice
  • Abortion treatments
  • Full contraception including LARC
  • STI screening in partnership R U Clear

You can self-refer through their website or by calling NUPAS directly.

Telephone: 0333 004 6666



Patient Transport Service (PTS)

The Patient Transport Service helps patients who live in Greater Manchester to get to and from non-emergency medical appointments.


Ring & Ride

Ring & Ride provides short, local trips to eligible residents of Greater Manchester. If you are a registered user you may travel to any location within 6 miles of your home address within Greater Manchester.


Transport for Sick Children (TfSC)

Transport for Sick Children (TfSC) is a charity which operates a volunteer driver scheme. TfSC and its superhero volunteer drivers aim to reduce the transport barriers that any children living in Greater Manchester may have, to ensure equal access to health care. It caters especially for children living in deprivation or tough social circumstances.


Telephone: 0161 443 4122



Hulme & Moss Side Community Bus Service

A new community bus is operating from New Hope Fellowship Church to Hough End Leisure Centre. The cost of this is £1 per round trip.

Hulme & Moss Side Bus Service

Weight Management

Health Walks for Diabetes

Improve your diabetes, boost your energy, meet new people and reduce stress.

View our poster to find out more.

A Better Life Manchester - Family & Adult Weight Management Service

ABL Health Manchester can help you lose weight and lead a healthier lifestyle.

Over 12 weeks the Enable sessions, delivered by experienced lifestyle coaches, will guide you through personal goals, provide tailored exercise and offer advice around healthy eating to support you to lose weight. If your whole family wishes to lose weight and improve their health together then maybe the Food, Activity, Balance (FAB) programme is for you. Both programmes are free of charge.


Telephone: 0161 393 7576



Weight Watchers

Meetings, Online or a little bit of both. We’ve got options and support, whatever your lifestyle.


Slimming World

You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight.


More tools and apps

Health Review and Assessment Clinic

Health Review and Assessment Clinic

Here we can help you monitor your condition

More than one condition?

Prescriptions and medicines centre

Administration office

Administration office

How can we help you?

Can’t find what you’re looking for?