A new central hub launched on Monday 30 March which will coordinate vital support for Manchester’s most vulnerable people, to help them cope with the impacts of the coronavirus outbreak.
Initially support will be extended to:
- People over the age of 70 who are self isolating and have no support network
- People who have received a letter from the NHS advising they are at higher risk or are medically vulnerable according to government criteria
- Those who are self-isolating with no support networks (i.e. friends or family)
Help will also be available, but not limited to, other groups such as carers, care leavers or young carers.
The primary needs that call handlers are expected to deal with include, but are not limited to:
- Delivery of food
- Delivery of medication
- Combating loneliness
- Managing fuel top-up payments
The service will run six days a week, Monday to Saturday, between 8.30am and 5.30pm
The number for people to call is 0800 234 6123.